Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the welcoming face of our Boston practice! We're seeking a detail-oriented professional to provide exceptional front-desk support during our weekend operations. This flexible schedule position offers competitive compensation in a modern, patient-centered environment. If you thrive in fast-paced settings and excel at creating positive first impressions, we encourage you to apply.
What We Offer:
- Competitive hourly rate ($22-$28)
- Consistent weekend schedule (Sat-Sun 8am-4pm)
- Comprehensive training program
- Health benefits package
- Opportunities for advancement
Responsibilities
- Manage patient check-in/check-out procedures using electronic health records (EHR) systems
- Answer multi-line phone calls with exceptional etiquette and professionalism
- Schedule appointments efficiently while maintaining optimal provider calendars
- Collect and verify insurance information with accuracy
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain clean and organized reception area
- Handle confidential patient information in compliance with HIPAA regulations
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service or reception experience
- Proficiency with Microsoft Office Suite and EHR systems (Epic/Cerner preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Flexibility to work weekends and adapt to changing priorities
- Basic knowledge of medical terminology preferred