Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Mountain View Medical Center. This pivotal role combines exceptional patient communication with precise data management in a fast-paced environment. You'll be the first point of contact during overnight hours, ensuring seamless operations while maintaining HIPAA compliance. Our state-of-the-art facility offers competitive compensation, comprehensive benefits, and opportunities for growth. If you're a detail-oriented professional seeking a stable night shift position with impact, we encourage you to apply today.
Responsibilities
- Manage incoming calls and patient inquiries during overnight hours with exceptional professionalism
- Accurately enter and maintain patient records using EMR systems with 99% precision
- Coordinate appointment scheduling and verify insurance information
- Process billing documents and handle confidential patient data securely
- Assist with administrative tasks including filing and document management
- Maintain a clean, organized reception area throughout the shift
Qualifications
- Minimum 1 year receptionist or front desk experience
- Proficiency in data entry with proven accuracy (10,000+ keystrokes/hr)
- Strong knowledge of HIPAA compliance protocols
- Excellent communication skills and customer service aptitude
- Ability to work independently with minimal supervision overnight
- Experience with EMR systems (Epic, Cerner, or similar) preferred
- High school diploma or equivalent required