Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where you'll be the first point of contact for patients after hours. This role combines exceptional customer service with critical data entry responsibilities in a fast-paced environment. Mountain View Medical Center offers competitive compensation, comprehensive benefits, and a supportive culture focused on professional growth.
Responsibilities
- Manage front desk operations during night shift including patient check-in/out and appointment scheduling
- Accurately enter and maintain patient records in EMR systems with attention to detail
- Handle incoming calls, messages, and triage emergency situations after hours
- Process insurance verification and billing documentation with precision
- Coordinate with medical staff for urgent patient needs and communication
- Maintain secure patient confidentiality and HIPAA compliance standards
- Prepare daily reports and administrative summaries for morning team
Qualifications
- Minimum 1 year experience in receptionist or administrative role
- Proficient in data entry with 45+ WPM and high accuracy
- Experience with EMR/EHR systems (Epic or Cerner preferred)
- Exceptional communication and multitasking abilities
- Strong problem-solving skills in emergency situations
- Night shift availability and reliability required
- High school diploma or equivalent; college degree preferred
- Basic knowledge of medical terminology