Job Description
Join MetroCare Health Partners as a Night Shift Receptionist and become the first point of contact for our patients and healthcare professionals. This critical role requires exceptional communication skills and a calm demeanor during high-pressure situations. We offer competitive pay, comprehensive benefits, and a supportive team environment. Immediate start available for qualified candidates who thrive in overnight settings.
Responsibilities
- Manage multi-line phone systems with professionalism and accuracy
- Coordinate patient check-ins and appointment scheduling
- Maintain secure electronic health records and confidential documentation
- Assist with administrative tasks including filing and data entry
- Coordinate with security and emergency services during night hours
- Manage visitor access and building security protocols
- Prepare daily reports and operational summaries
Qualifications
- Minimum 1 year receptionist or customer service experience
- Ability to work independently with minimal supervision
- Proficiency in Microsoft Office Suite and EMR systems
- Excellent verbal and written communication skills
- Ability to remain calm in emergency situations
- Valid North Carolina driver's license
- Ability to stand for extended periods (8+ hours)
- Flexibility to work weekends and holidays as needed