Job Description
Join our dynamic healthcare team as a Flexible Night Shift Receptionist at Metropolitan Medical Group. We're seeking a detail-oriented professional to manage front desk operations during evening hours in our state-of-the-art Fort Worth facility. Enjoy competitive pay, comprehensive benefits package, and a supportive work environment designed for work-life balance. This role offers flexible scheduling options ideal for students, parents, or those seeking supplemental income.
Our facility serves diverse patients with cutting-edge medical technology, and you'll be the first point of contact ensuring exceptional service. We provide paid training, advancement opportunities, and a collaborative culture where your contributions are valued.
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Handle multi-line phone calls and schedule appointments with precision
- Verify insurance coverage and maintain accurate patient records
- Coordinate with medical staff to ensure seamless patient flow
- Process payments and manage daily cash reconciliation
- Maintain clean, organized reception area and supply inventory
- Respond to after-hours inquiries with professionalism and empathy
Qualifications
- High school diploma or equivalent required; college preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced medical environment
- Flexibility to work rotating night shifts (6 PM - 2 AM)
- Basic medical terminology knowledge preferred
- Valid Texas driver's license if required for errands