Job Description
Join Cleveland's premier healthcare facility as a Weekend Receptionist and become the heart of our patient experience! We're seeking a warm, professional individual to manage our front desk operations during weekend shifts (Saturday/Sunday). This flexible schedule role offers the perfect work-life balance while serving our community. Enjoy a supportive environment with competitive pay and opportunities for growth within our award-winning organization.
Responsibilities
- Manage front desk operations including patient check-in, appointment scheduling, and call routing
- Maintain clean, organized reception area and ensure all materials are stocked
- Handle patient inquiries with empathy and direct to appropriate departments
- Process registrations, insurance verification, and basic data entry tasks
- Coordinate with medical staff to ensure seamless patient flow
- Manage incoming/outgoing mail and deliveries
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or front desk experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Flexibility to work weekends (6 AM - 6 PM shifts)
- Basic medical terminology knowledge beneficial