Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Seattle Metro Health Group! We're seeking a dedicated professional to provide exceptional front-desk support during overnight hours (10 PM - 6 AM) with flexible scheduling options. This role is perfect for detail-oriented individuals who thrive in quiet environments and want to contribute to patient care outside traditional hours.
Why Join Us?
- Competitive hourly pay with shift differential
- Comprehensive benefits package (PTO, health insurance)
- Modern downtown Seattle facility with free parking
- Opportunities for advancement within our network
- Supportive team environment with ongoing training
Responsibilities
- Manage front-desist operations during overnight shifts, including patient check-in, appointment scheduling, and phone triage
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Coordinate with clinical teams for urgent after-hours patient communications
- Handle financial transactions and insurance verification processes
- Prepare daily reports and ensure HIPAA compliance for overnight activities
- Manage office inventory and supply replenishment
- Provide exceptional customer service to patients and visitors
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong proficiency with Microsoft Office Suite and scheduling software
- Ability to work independently with minimal supervision overnight
- Excellent communication and conflict resolution skills
- Valid Washington State driver's license (if required for errands)
- Flexibility to cover varying shifts as needed
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required