Job Description
Join our dynamic team at Harmony Healthcare Group as an Urgently Hiring Receptionist in the heart of New Orleans! We're seeking a polished professional to be the first point of contact for our thriving medical practice. This high-impact role requires exceptional communication skills and a passion for creating welcoming patient experiences. Immediate start available for the right candidate who thrives in fast-paced environments. Enjoy competitive benefits, career growth opportunities, and the chance to make a difference in our community.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer multi-line phone system with professionalism and efficiency
- Coordinate with medical staff to ensure seamless patient flow
- Maintain accurate patient records and confidential documentation
- Process payments and insurance verification
- Assist with administrative tasks including filing and data entry
- Represent the company brand through exceptional customer service
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical scheduling software (e.g., Epic, Cerner)
- Exceptional verbal and written communication skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a high-pressure environment
- Basic knowledge of medical terminology preferred
- High school diploma or equivalent required