Job Description
Join our award-winning healthcare team immediately as a Receptionist! We're seeking a polished professional to become the welcoming face of our busy practice. This urgent opening offers competitive pay, comprehensive benefits, and rapid career advancement. If you thrive in dynamic environments and excel at creating exceptional first impressions, apply now!
As the first point of contact for patients and visitors, you'll orchestrate seamless front-desk operations while maintaining our reputation for excellence. Enjoy a supportive culture with flexible scheduling and ongoing professional development opportunities.
Responsibilities
- Manage multi-line phone system with exceptional call etiquette
- Coordinate patient appointments and maintain digital scheduling systems
- Handle confidential patient intake and registration processes
- Process incoming/outgoing mail and manage office inventory
- Assist with insurance verification and billing documentation
- Collaborate with clinical teams to optimize patient flow
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma with 1+ years receptionist experience
- Advanced proficiency in medical software (Epic/EMR preferred)
- Exceptional written/verbal communication skills
- Expertise in Microsoft Office Suite and calendar management
- Ability to multitask in high-pressure situations
- Professional demeanor with strong customer service focus
- Basic knowledge of medical terminology and insurance protocols