Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at City Healthcare Center! We're seeking a dedicated professional to provide exceptional front-desk support during evening hours. This is a rare immediate opportunity to make a meaningful impact in our 24/7 patient care environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values work-life balance. If you're a polished communicator ready to thrive in a fast-paced setting, apply today!
Responsibilities
- Manage front desk operations with professionalism during night shifts (6 PM - 6 AM)
- Answer and route incoming calls, messages, and inquiries
- Register patients using EMR systems while maintaining HIPAA compliance
- Coordinate with medical staff for urgent patient needs
- Handle administrative tasks including appointment scheduling and record management
- Maintain a clean, welcoming reception area
- Process payments and insurance verification
- Collaborate with security personnel for after-hours facility access
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to remain calm under pressure in emergency situations
- Strong attention to detail with multitasking capabilities
- Night shift availability with flexible scheduling
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required