Job Description
Join our award-winning healthcare team as a Night Shift Receptionist and become the cornerstone of patient experiences during evening hours. We're seeking a dedicated professional to manage our bustling front desk operations with exceptional grace and efficiency. This critical role requires outstanding communication skills, meticulous attention to detail, and the ability to thrive in a fast-paced environment while maintaining a warm, welcoming atmosphere for patients, visitors, and staff alike. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture where your contributions are valued.
Why Join Us? Immediate start date, paid training, career advancement opportunities, and a commitment to work-life balance. Be part of an organization recognized for patient excellence and employee satisfaction.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and empathy
- Handle multi-line phone systems, triage calls, and route communications appropriately
- Maintain electronic health records (EHR) and ensure data integrity
- Coordinate appointment scheduling and manage office supplies inventory
- Assist with administrative tasks including billing inquiries and document processing
- Collaborate with nursing staff to ensure seamless patient flow
- Uphold HIPAA compliance and strict confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk/reception experience in healthcare setting
- Proficiency with EHR systems (Epic/Meditech a plus)
- Exceptional interpersonal skills with multilingual abilities a bonus
- Ability to remain calm under pressure during high-volume periods
- Strong organizational skills with attention to detail
- Flexibility to work rotating nights, weekends, and holidays