Job Description
Join MetroCare Health Group as a Night Shift Receptionist and become the heartbeat of our 24/7 patient care center! We're seeking a dedicated professional to manage front desk operations during evening hours, ensuring seamless patient experiences while maintaining a secure, welcoming environment. This critical role offers competitive pay, comprehensive benefits, and immediate start for the right candidate. Work in a state-of-the-art facility with supportive leadership and opportunities for career growth in Atlanta's thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and compassion
- Answer multi-line phone systems and triage calls to appropriate departments
- Maintain secure patient records using HIPAA-compliant software
- Coordinate scheduling for medical appointments and testing procedures
- Process insurance verifications and collect co-payments
- Oversee visitor access control and building security protocols
- Prepare daily reports and maintain office inventory
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening shifts (5 PM - 1 AM)
- Certified Medical Assistant (CMA) or healthcare certification preferred
- Strong attention to detail and multitasking abilities
- Basic knowledge of medical terminology