Job Description
Join our dynamic healthcare team as a Weekend Receptionist! We're seeking a detail-oriented professional to provide exceptional front-desk support during weekend shifts. This role is perfect for individuals who thrive in fast-paced environments and want to make a direct impact on patient experiences. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture.
Responsibilities
- Manage patient check-in/out procedures using electronic health records (EHR) systems
- Handle multi-line phone calls with exceptional customer service
- Perform accurate data entry for patient information and scheduling
- Coordinate appointment scheduling and calendar management
- Process insurance verification and paperwork
- Assist with patient inquiries and triage to appropriate departments
- Maintain organized reception area and supplies
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficient in data entry with 45+ WPM typing speed
- Experience with EHR systems (e.g., Epic, Cerner) preferred
- Strong knowledge of Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Flexible availability for weekend shifts (Sat/Sun)