Job Description
Join our dynamic team as a Receptionist at Metro Business Solutions in downtown Baltimore! We're urgently seeking a polished professional to serve as the first point of contact for our clients and staff. This is a critical role requiring exceptional communication skills and a passion for creating positive experiences. Enjoy a supportive work environment with competitive compensation and growth opportunities.
Responsibilities
- Manage front desk operations including call screening, appointment scheduling, and mail handling
- Greet visitors professionally and coordinate with staff for seamless client experiences
- Maintain office supplies inventory and coordinate facility maintenance requests
- Support administrative tasks including document preparation, data entry, and filing
- Collaborate with team members to ensure smooth office operations and event coordination
- Uphold company standards through professional appearance and communication etiquette
Qualifications
- Minimum 2 years of receptionist or front desk experience in a professional setting
- Exceptional written and verbal communication skills with polished phone etiquette
- Proficiency in Microsoft Office Suite and office management software
- Strong organizational abilities with attention to detail and multitasking capability
- Professional demeanor with excellent customer service orientation
- Ability to work independently while supporting team objectives
- High school diploma or equivalent; associate's degree preferred