Job Description
Join our award-winning team as the face of Bluegrass Executive Suites in downtown Louisville! We're seeking a polished Senior Receptionist to deliver exceptional client experiences in our dynamic co-working environment. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within Kentucky's premier business hub.
As our first point of contact, you'll embody professionalism while managing high-traffic operations. Ideal candidates thrive in fast-paced settings and possess a passion for hospitality excellence. Enjoy modern amenities, collaborative culture, and the satisfaction of supporting Louisville's thriving business community.
Responsibilities
- Manage multi-line phone system and route 50+ daily calls with precision
- Greet/assist 30+ visitors daily, providing concierge-level service
- Coordinate conference room bookings and maintain digital scheduling systems
- Process incoming/outgoing mail and manage office supply inventory
- Support administrative team with document preparation and data entry
- Implement office procedures to enhance operational efficiency
- Collaborate with property management on facility maintenance requests
Qualifications
- 3+ years receptionist/front desk experience in professional settings
- Expert proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication skills with professional phone etiquette
- Ability to multitask in high-traffic environments with composure
- Associate's degree in Business Administration or related field
- Proficient in managing digital calendars and appointment systems
- Experience with office equipment (copiers, scanners, AV systems)
- Positive attitude and commitment to client satisfaction