Job Description
Join our award-winning team at Pacific Northwest Solutions Group as a Senior Receptionist & Data Specialist! We're seeking a polished professional to be the first point of contact for our Portland headquarters while managing critical data operations. This hybrid role combines exceptional client service with precise data management in a fast-paced tech environment. Enjoy competitive benefits, modern office space in the Pearl District, and opportunities for career growth. If you thrive in dynamic settings where administrative excellence meets digital proficiency, this position is your next career milestone.
Responsibilities
- Manage multi-line phone system with 99% call accuracy and professional call routing
- Process 50+ daily data entry tasks with zero-error tolerance for CRM updates
- Coordinate complex meeting schedules across 5 departments using Outlook/Calendly
- Oversee office supply inventory and vendor relationships for 75+ employees
- Execute digital filing systems with strict compliance protocols
- Support HR initiatives including onboarding documentation and benefit inquiries
- Train junior staff on office technologies and data standards
Qualifications
- 3+ years receptionist experience with proven data entry proficiency
- Expert knowledge of Microsoft Office Suite (Excel, Word, Outlook)
- Ability to type 65+ WPM with 100% accuracy in high-volume scenarios
- CRM experience (Salesforce/HubSpot preferred) with data migration skills
- Exceptional written/verbal communication with conflict resolution abilities
- Professional demeanor with polished business attire standards
- High school diploma required; associate's degree preferred
- Proficiency in Google Workspace and document management systems