Job Description
Join our dynamic team at Pacific Northwest Solutions as a Senior Receptionist & Data Specialist! We're seeking a polished professional to serve as the first point of contact for our clients while managing critical data operations. This hybrid role combines exceptional customer service with precise administrative support in our downtown Portland headquarters. Enjoy competitive benefits, modern workspaces, and opportunities for career growth in a thriving tech hub.
Responsibilities
- Manage multi-line phone system and professionally route 50+ daily calls
- Process high-volume data entry with 99.5% accuracy in Salesforce and CRM systems
- Coordinate complex meeting schedules across 10+ departments using Outlook/Calendly
- Maintain digital filing systems with meticulous document management protocols
- Handle sensitive client information with HIPAA/GDPR compliance standards
- Support HR operations onboarding paperwork and new hire documentation
- Collaborate with IT department for equipment inventory and troubleshooting
Qualifications
- 3+ years receptionist or administrative support experience
- Proven data entry skills with 10,000+ keystrokes/minute accuracy
- Proficiency in Microsoft Office Suite and CRM platforms (Salesforce preferred)
- Associate degree or equivalent technical certification required
- Exceptional written and verbal communication skills
- Ability to multitask in fast-paced environment with competing priorities
- Experience with scheduling tools (Calendly, Doodle, or similar)
- Knowledge of office protocols and professional etiquette