Job Description
Join our dynamic team as a Senior Receptionist at Pacific Group Holdings in the heart of Los Angeles. This pivotal role combines exceptional customer service with precise data management to support our executive operations. You'll be the first point of contact for high-profile clients and visitors while maintaining critical administrative systems. We seek a polished professional with a passion for accuracy and efficiency to elevate our office experience. Enjoy competitive benefits, growth opportunities, and a collaborative environment in downtown LA.
Responsibilities
- Manage multi-line phone systems and route 50+ calls daily with professionalism
- Perform advanced data entry for CRM updates and inventory tracking systems
- Coordinate executive calendars and schedule complex meetings across departments
- Process incoming/outgoing mail and manage document filing systems
- Assist with onboarding new hires including badge preparation and IT setup
- Maintain office supply inventory and vendor relationships
- Support HR initiatives with document preparation and scheduling
Qualifications
- 3+ years receptionist or administrative experience in corporate environments
- Advanced proficiency in MS Office Suite (Excel pivot tables, Word formatting)
- Proven data entry skills with 10,000+ keystrokes per minute accuracy
- Exceptional verbal/written communication and conflict resolution abilities
- Experience with CRM systems (Salesforce preferred)
- Ability to manage confidential information with discretion
- Professional demeanor with polished business attire presentation