Job Description
Join our dynamic team at Premier Business Solutions as a Receptionist with exceptional data entry skills! We're seeking a detail-oriented professional to serve as the first point of contact for our clients while maintaining accurate digital records. This hybrid role combines frontline customer service with precise administrative tasks in our modern Los Angeles office. If you thrive in fast-paced environments and take pride in data accuracy, we want to meet you!
Responsibilities
- Manage multi-line phone system and redirect calls to appropriate departments
- Enter, update, and maintain client data in Salesforce and internal databases
- Greet visitors, schedule appointments, and distribute mail/packages
- Process incoming forms with 99%+ accuracy and resolve discrepancies
- Assist with document preparation using Microsoft Office Suite
- Support HR with onboarding paperwork and employee records
- Generate daily activity reports for management review
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proven data entry speed (6,000+ keystrokes/hour) with 0.5% error rate
- Proficiency in CRM systems (Salesforce preferred) and MS Office
- Exceptional communication and interpersonal skills
- Ability to multitask in high-volume environments
- High school diploma or equivalent; associate degree preferred
- Professional demeanor with strong attention to detail
- Basic knowledge of office equipment (copiers, scanners, etc.)