Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the first point of contact for patients and visitors. We're seeking a professional, energetic individual to deliver exceptional service during our high-traffic weekend hours. This is an immediate opportunity to make a meaningful impact in a supportive environment with competitive compensation and flexible scheduling.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone calls with exceptional professionalism and route inquiries appropriately
- Process registrations, insurance verification, and maintain accurate patient records
- Greet visitors warmly, coordinate waiting areas, and ensure a positive experience
- Coordinate with clinical staff to support patient flow and resolve issues promptly
- Perform administrative tasks including filing, data entry, and inventory management
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare setting preferred
- Exceptional communication skills with ability to remain calm under pressure
- Proficiency with Microsoft Office Suite and electronic health records (EHR) systems
- Strong organizational skills with attention to detail and multitasking ability
- Professional demeanor with positive attitude and problem-solving mindset
- Flexibility to work Saturdays and Sundays (8 AM - 6 PM shifts)
- High school diploma or equivalent required; associate degree preferred