Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Albuquerque Medical Center! We're seeking a polished professional to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a calm, efficient environment. If you thrive in fast-paced settings and excel at multitasking, apply now to become part of our award-winning patient care family. Immediate hiring available – start your rewarding career tonight!
Responsibilities
- Manage patient check-in/out processes with precision and empathy
- Handle multi-line phone systems and route calls to appropriate departments
- Coordinate with medical staff for urgent after-hours communications
- Maintain secure patient records and confidentiality protocols
- Process insurance verifications and billing documentation
- Oversee facility security during overnight operations
- Assist with administrative tasks including scheduling and filing
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in healthcare software (EHR systems preferred)
- Exceptional communication and conflict resolution skills
- Ability to work independently during overnight hours
- Basic medical terminology knowledge
- High school diploma or equivalent (college degree a plus)
- Flexibility to cover weekends and holidays as needed