Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Nashville Healthcare Group! We're seeking a polished professional to deliver exceptional front-des experiences during high-traffic weekend shifts. Enjoy flexible scheduling while supporting patient care in our modern Nashville facility. This role offers competitive compensation, comprehensive training, and opportunities for career growth within our renowned healthcare network.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Coordinate multi-specialty appointment scheduling across weekend shifts
- Handle confidential patient records and HIPAA-compliant documentation
- Operate multi-line phone systems and triage emergency calls
- Process insurance verification and billing inquiries
- Maintain immaculate reception area and supply inventory
- Collaborate with weekend clinical staff for seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical scheduling software (Epic/Medent preferred)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication skills with diverse patient populations
- Ability to multitask in fast-paced weekend environments
- High school diploma or equivalent; healthcare certification a plus
- Reliable transportation for weekend shifts (Sat/Sun 7am-3pm)