Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Downtown Cleveland Medical Center! We're seeking a friendly professional to manage our front desk operations during weekend shifts. This flexible schedule role offers competitive pay and the opportunity to serve patients in a fast-paced, supportive environment. If you excel in customer service and thrive in a part-time role with adaptable hours, apply today!
Responsibilities
- Manage front desk operations, greeting patients and visitors with exceptional customer service
- Answer and direct incoming calls, taking detailed messages and transferring appropriately
- Schedule appointments and maintain accurate patient records using our electronic health system
- Handle patient check-in/check-out procedures, verifying insurance and collecting co-pays
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Maintain a clean, organized reception area and manage office supplies inventory
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and electronic health record systems
- Exceptional verbal communication and interpersonal skills
- Ability to multitask efficiently in a fast-paced medical setting
- Strong attention to detail with excellent organizational abilities
- Flexibility to work weekends (Saturday/Sunday) with potential for holiday coverage