Job Description
Join our award-winning medical team as a Night Shift Receptionist at Premier Healthcare Solutions! We're seeking a highly organized professional to manage our front desk operations during evening hours. This role offers competitive compensation, comprehensive benefits, and a flexible schedule perfect for work-life balance. You'll be the first point of contact for patients and visitors in our state-of-the-art Baltimore facility, ensuring exceptional service during critical evening hours. If you thrive in fast-paced environments and excel at multitasking, apply today!
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 6 AM)
- Greet patients, visitors, and staff with exceptional customer service
- Handle multi-line phone system and route communications appropriately
- Schedule appointments using Electronic Medical Records (EMR) systems
- Process registrations, insurance verification, and collect payments
- Maintain secure patient records and confidentiality compliance
- Coordinate with clinical staff for patient flow and emergencies
- Manage office supplies and equipment maintenance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in EMR systems (Epic or Cerner preferred)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work independently during night hours
- Basic knowledge of medical terminology
- Flexibility to cover alternative shifts as needed