Job Description
Join our award-winning healthcare team as a Full-Time Receptionist at Pinecrest Medical Center! We're seeking a warm, organized professional to be the first point of contact for our patients and visitors. Enjoy a flexible schedule with rotating shifts while supporting our mission to deliver exceptional care. Located in the heart of Washington, NC, our state-of-the-art facility offers a collaborative environment with competitive benefits including health insurance, paid time off, and professional development opportunities. If you're passionate about customer service and thrive in a dynamic setting, apply today to become part of our growing family!
Responsibilities
- Manage front desk operations including patient check-in, appointment scheduling, and phone triage
- Maintain accurate patient records using our EMR system
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential information with discretion and HIPAA compliance
- Process payments, verify insurance, and manage billing inquiries
- Prepare correspondence and administrative documents
- Assist with office supply inventory and facility upkeep
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 2 years experience in customer service or administrative role
- Proficiency with Microsoft Office Suite and electronic health records
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Flexibility to work rotating shifts (including some weekends)
- Basic medical terminology knowledge preferred