Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. This flexible evening position offers competitive pay and a supportive environment. You'll manage front desk operations, ensure patient confidentiality, and contribute to a seamless patient experience. Perfect for night owls seeking work-life balance without sacrificing career growth.
Responsibilities
- Manage patient check-in/check-out processes during evening hours
- Answer multi-line phone systems and triage urgent calls
- Coordinate with medical staff for patient appointments and emergencies
- Maintain accurate patient records and confidential documentation
- Oversee facility security and access control procedures
- Process insurance verification and billing inquiries
- Coordinate with overnight medical teams for urgent needs
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in healthcare software (EHR systems)
- Strong multitasking abilities under pressure
- Exceptional communication and conflict resolution skills
- Basic medical terminology knowledge preferred
- Flexible availability for rotating night shifts
- Ability to stand for extended periods