Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Prime Healthcare Solutions! We're seeking a polished, patient-focused professional to be the first point of contact for our thriving Jacksonville practice. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your administrative expertise makes a real difference in patient care. Immediate opening with growth opportunities!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Answer multi-line phone system, route calls, and take accurate messages
- Schedule appointments using Epic EMR system with precision
- Verify insurance eligibility and collect co-payments
- Maintain organized patient records and confidential files
- Coordinate with medical staff for smooth patient flow
- Assist with clerical tasks including filing, scanning, and data entry
Qualifications
- Minimum 2 years front desk/reception experience in healthcare setting
- Proficiency with EMR systems (Epic preferred)
- Exceptional customer service and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced environment
- Basic knowledge of medical terminology
- High school diploma or equivalent required
- Experience with insurance verification protocols