Job Description
Join our dynamic healthcare team as a Weekend Receptionist and be the first point of contact for patients in Detroit! We're seeking a polished professional to manage front desk operations during high-traffic weekends while supporting our mission to deliver exceptional patient care. Immediate openings available with competitive compensation and flexible scheduling. Note: Illinois-based candidates interested in remote administrative roles should apply directly to our Chicago branch. If you thrive in fast-paced environments and excel at multitasking, we encourage you to apply today!
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Answer and route 50+ daily calls with exceptional professionalism
- Schedule appointments and maintain accurate calendars
- Process insurance verifications and collect co-pays
- Prepare patient charts and maintain confidential records
- Coordinate with clinical teams for seamless patient flow
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in EMR systems (Epic/Meditech preferred)
- Exceptional verbal and written communication skills
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- Flexibility to work Saturdays and Sundays
- Valid Michigan driver's license for occasional off-site tasks