Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Memphis! We're seeking a dedicated professional to manage our front desk operations during evening hours. This flexible night shift role offers competitive compensation and a supportive work environment. You'll be the first point of contact for patients, visitors, and staff, ensuring exceptional service while maintaining a calm, organized atmosphere. If you thrive in a fast-paced setting and value work-life balance through evening scheduling, this is your opportunity to shine!
Responsibilities
- Greet and assist patients/visitors with professionalism and empathy
- Manage multi-line phone system, directing calls and taking accurate messages
- Schedule appointments and maintain electronic health records
- Process admissions/discharge paperwork and verify insurance information
- Maintain clean, organized reception area and ensure security protocols
- Coordinate with medical staff for urgent after-hours requests
Qualifications
- High school diploma or equivalent required
- Minimum 1 year reception or customer service experience
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and scheduling software
- Ability to work independently during evening hours (6 PM - 6 AM)
- Basic medical terminology knowledge preferred
- Flexible schedule availability including weekends