Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Detroit Metro Health Center! We're seeking a polished professional to provide exceptional front-deside support during our high-traffic weekend hours. This immediate opening offers competitive compensation and the opportunity to work in a fast-paced, patient-centered environment. If you thrive in customer-facing roles and value work-life balance, apply today to become part of our award-winning healthcare family!
Responsibilities
- Manage patient check-in/out processes with speed and accuracy
- Answer multi-line phone systems and triage calls efficiently
- Schedule appointments using Epic EHR system
- Collect and verify insurance information
- Maintain immaculate reception area and waiting spaces
- Process payments and handle confidential records
- Coordinate with clinical staff for patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional verbal/written communication skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge preferred
- Flexibility to work Saturdays and Sundays
- High school diploma or equivalent required