Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Wichita Community Hospital. We're seeking a dedicated professional to provide exceptional front-deside support during evening hours. This full-time role offers competitive compensation, comprehensive benefits, and immediate opportunities for growth in a patient-centered environment. If you thrive in fast-paced settings and value work-life balance through night-shift scheduling, apply today to become an essential part of our 24/7 care continuum.
Responsibilities
- Manage patient check-ins/out with efficiency and compassion during evening hours
- Handle multi-line phone systems and triage emergency calls appropriately
- Coordinate appointment scheduling and maintain electronic health records
- Assist visitors with wayfinding and provide facility information
- Process insurance verifications and collect co-payments
- Collaborate with nursing staff on patient flow and urgent needs
- Maintain a clean, organized reception area and supply inventory
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in medical reception or customer service
- Proficiency with EMR systems (Epic/Meditech) and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision overnight
- Basic medical terminology knowledge
- Flexibility to cover weekends and holidays as needed
- Current BLS certification (or willingness to obtain)