Job Description
Are you a friendly face looking for a rewarding career in Illinois?
UrbanCare Medical Center is currently seeking a dedicated Receptionist to join our front office team. We pride ourselves on providing excellent patient care, and we are looking for someone with a positive attitude and a willingness to learn, even if you don't have prior professional experience.
Why Join Us?
- Competitive hourly pay ($15.00 - $18.00)
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- On-the-job training provided
We are looking for someone who can manage the flow of the front desk efficiently and represent our brand professionally.
Responsibilities
- Manage the front desk reception area, ensuring a welcoming and organized environment.
- Answer, screen, and transfer incoming phone calls with a professional and courteous tone.
- Greet and assist visitors, patients, and vendors, directing them to the appropriate personnel.
- Schedule and confirm appointments using the practice management software.
- Handle incoming and outgoing mail, packages, and faxes.
- Verify patient information and update medical records as needed.
- Process payments and handle basic cash transactions accurately.
Qualifications
- High school diploma or GED equivalent required.
- Previous receptionist or administrative experience is a plus, but not required for this position.
- Basic computer literacy and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal communication and interpersonal skills.
- Ability to multi-task and remain calm in a busy, fast-paced environment.
- Professional appearance and demeanor at all times.
- Reliable transportation and valid Illinois driver's license preferred.