Job Description
Join our dynamic healthcare team as a Receptionist and launch your career in customer service! We're seeking a friendly, organized individual to be the first point of contact for patients and visitors at our state-of-the-art Baltimore facility. No prior experience required—we provide comprehensive training to ensure your success. Enjoy a supportive work environment, competitive benefits, and opportunities for growth within our expanding network.
Responsibilities
- Warmly greet and check-in patients using our electronic health record system
- Manage multi-line phone calls and direct inquiries appropriately
- Coordinate patient appointments and maintain accurate scheduling
- Handle patient registration paperwork and insurance verification
- Assist with basic clerical tasks including filing and data entry
- Maintain a clean, welcoming reception area
- Collaborate with healthcare staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent required
- Strong interpersonal and communication skills
- Proficient with basic computer applications
- Exceptional organizational abilities and attention to detail
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Commitment to patient confidentiality and HIPAA compliance