Job Description
We are seeking a highly organized and personable Night Shift Receptionist to join our dynamic team in Austin, TX. In this pivotal role, you will be the first point of contact for our clients and visitors, ensuring a smooth and professional experience around the clock. We pride ourselves on our flexible schedules and are looking for a dedicated individual to help us maintain our high standards of service.
As a Night Shift Receptionist, you will play a critical role in our 24/7 operations, managing front desk duties, answering inquiries, and maintaining a secure environment. If you thrive in a quiet, efficient environment and enjoy providing excellent customer service, we want to meet you.
Responsibilities
- Manage front desk operations and greet guests professionally upon arrival.
- Answer and direct incoming phone calls with a polite, helpful, and professional demeanor.
- Sort and distribute incoming mail, packages, and faxes efficiently.
- Monitor security systems and access control, ensuring facility safety.
- Perform basic data entry, maintain accurate records, and update databases.
- Assist with light administrative tasks and filing as needed.
- Coordinate with day staff to ensure seamless handover of duties.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a receptionist or front desk role is preferred.
- Ability to work night shifts, weekends, and holidays as required.
- Strong interpersonal and communication skills with a focus on customer service.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Reliable transportation and professional appearance.
- Ability to work independently with minimal supervision.