Job Description
We are seeking a highly organized and reliable Night Shift Office Assistant to join our dynamic team in Charlotte, NC. In this pivotal role, you will ensure the smooth operation of our administrative functions during off-hours, supporting our corporate office and our satellite locations in Florida. We offer a flexible schedule and a competitive benefits package for the right candidate.
Why Join Us?
- Stable Employment: Join a stable, growing company with a commitment to employee retention.
- Flexible Hours: Enjoy the work-life balance of a dedicated night shift schedule.
- Regional Impact: Work within our Charlotte hub while supporting our expansive Florida network.
What You Will Do:
As the Night Shift Office Assistant, you will be the backbone of our after-hours operations. You will manage incoming communications, process essential documentation, and ensure our digital and physical records are up to date.
Responsibilities
- Manage high-volume data entry and document processing for the Charlotte and Florida branches.
- Provide exceptional after-hours customer support via phone, email, and live chat.
- Coordinate logistics and schedule appointments for regional staff.
- Maintain accurate digital filing systems and ensure document compliance.
- Assist with inventory management and supply ordering for the night shift operations.
- Monitor and respond to urgent inquiries with professionalism and speed.
Qualifications
- Previous experience in an office administration or support role (1+ years preferred).
- Ability to work independently and efficiently during the night shift.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail and accuracy in data handling.
- Valid Driver’s License and reliable transportation.
- Excellent written and verbal communication skills.