Job Description
Are you the face of a successful organization? Nexus Corporate Services is seeking a highly organized, professional, and welcoming Receptionist to join our growing team in the heart of Minneapolis. We pride ourselves on delivering exceptional service, and our front desk is the first point of contact for clients and visitors.
In this pivotal role, you will be responsible for ensuring a seamless experience for all who walk through our doors. If you have excellent communication skills, a professional demeanor, and a knack for multitasking, we want to hear from you. Join us in a dynamic environment where your contributions are valued and your growth is supported.
Responsibilities
- Front Desk Management: Greet visitors warmly and professionally, managing the check-in process and directing them to the appropriate personnel.
- Phone Operations: Answer, screen, and redirect incoming calls with a polite and helpful tone; take accurate messages when necessary.
- Administrative Support: Handle incoming and outgoing mail, distribute packages, and manage the fax machine and printer.
- Calendar Management: Schedule appointments, coordinate meeting rooms, and assist with basic scheduling for team members.
- Data Entry: Maintain accurate records of visitors and update contact databases as needed.
- Customer Relations: Address customer inquiries promptly and professionally, escalating complex issues to management when required.
- Office Supplies: Monitor office supply levels and place orders to ensure the front desk is always stocked.
Qualifications
- Education: High school diploma or GED required; additional business school or receptionist training is a plus.
- Experience: Minimum of 1-2 years of experience in a receptionist, administrative assistant, or customer service role preferred.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Professionalism: Must possess a polished, presentable appearance and a positive attitude.
- Reliability: Ability to work independently and manage time effectively in a fast-paced environment.