Job Description
Join our dynamic healthcare team as a Receptionist in the heart of Long Beach! We're seeking a polished professional to deliver exceptional patient experiences with a flexible schedule that accommodates your lifestyle. This role combines administrative excellence with compassionate customer service in a modern, supportive environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow within a respected medical practice. Perfect for candidates seeking work-life balance without compromising career advancement.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Coordinate multi-line phone system and triage incoming calls
- Maintain accurate patient records and appointment schedules
- Assist with insurance verification and billing documentation
- Support office operations through inventory management and supply ordering
- Collaborate with clinical staff to ensure seamless patient flow
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year receptionist or front-desk experience
- Proficiency in Microsoft Office Suite and EHR systems (Epic preferred)
- Exceptional verbal communication and active listening skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail with data entry accuracy
- Flexibility to work varied shifts (early mornings/weekends)
- Professional appearance and positive attitude
- Bilingual English/Spanish highly desirable