Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where your organizational skills shine during critical hours. This premium position offers unparalleled flexibility in a fast-paced environment, perfect for night owls seeking work-life balance. Enjoy competitive compensation, comprehensive benefits, and the satisfaction of being the first point of contact for patients during off-peak hours. Our Phoenix facility provides state-of-the-art amenities and a supportive culture that values your contributions.
Responsibilities
- Manage high-volume incoming calls with exceptional professionalism during overnight hours
- Coordinate patient appointments and maintain electronic scheduling systems
- Process registrations and ensure accurate documentation compliance
- Assist with basic administrative tasks including data entry and file management
- Uphold strict HIPAA protocols for patient confidentiality
- Collaborate with night-shift medical staff for seamless patient handoffs
- Monitor facility security protocols and access control systems
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and electronic health records systems
- Exceptional communication and multitasking abilities
- Flexibility to work variable overnight shifts (10 PM - 6 AM)
- Basic medical terminology knowledge preferred
- Ability to remain calm under pressure during emergency situations
- Valid Arizona driver's license and reliable transportation
- High school diploma or equivalent required