Job Description
Join our award-winning healthcare team as a Night Shift Receptionist in Memphis! We're seeking a dynamic professional to deliver exceptional patient experiences during evening hours. Enjoy flexible scheduling and competitive benefits in a modern, supportive environment. Ideal candidates thrive in fast-paced settings and prioritize patient-first service.
Responsibilities
- Manage front desk operations with precision and professionalism during night shifts
- Coordinate patient check-in/out processes and maintain accurate electronic records
- Handle multi-line phone systems and triage urgent calls appropriately
- Assist with patient scheduling and insurance verification
- Support clinical teams with administrative tasks as needed
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical office software (Epic/EMR preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Flexibility to work evenings and weekends (10PM-6AM)
- Basic knowledge of medical terminology
- Valid Tennessee driver's license