Job Description
We are seeking a highly organized and personable Receptionist to join the front office team at Oakland Medical Center. In this pivotal role, you will be the first point of contact for patients and visitors, setting the tone for a welcoming and efficient healthcare environment.
Why Join Us?
- Competitive hourly wage ($18 - $24/hr)
- Comprehensive health benefits package
- Opportunities for professional growth within the organization
Responsibilities
- Manage the front desk operations, ensuring a professional and welcoming atmosphere for all visitors.
- Greet patients and visitors warmly, directing them appropriately and answering general inquiries.
- Answer, screen, and transfer incoming phone calls with a polite and helpful demeanor.
- Schedule patient appointments and manage the clinical calendar using electronic health record systems.
- Handle incoming and outgoing mail, packages, and faxes efficiently.
- Assist with basic administrative tasks, including filing, data entry, and maintaining office supplies inventory.
- Process payments and handle insurance verification as needed.
Qualifications
- High school diploma or equivalent required; Associate's degree in a related field is a plus.
- Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
- Strong interpersonal and communication skills, with a focus on customer service.
- Ability to multitask and prioritize tasks in a fast-paced, dynamic environment.
- Strong attention to detail and problem-solving abilities.