Job Description
Join our award-winning healthcare team as a Receptionist at Fresno Community Medical Center! We're seeking a professional, energetic individual to be the first point of contact for our patients and visitors. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Fresno. If you're passionate about patient care and thrive in a fast-paced setting, apply today!
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone systems with exceptional professionalism
- Process insurance verifications and collect co-pays accurately
- Maintain organized patient records and confidential files
- Coordinate with medical staff to ensure seamless patient flow
- Assist with administrative tasks including filing and data entry
- Resolve patient inquiries with empathy and efficiency
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced medical environment
- Bilingual (English/Spanish) preferred but not required