Job Description
Welcome to Horizon Healthcare Solutions, where we are committed to providing exceptional care and service to our community. We are currently seeking a highly organized and professional Receptionist to join our team immediately. If you thrive in a fast-paced environment and have a passion for customer service, we want to meet you.
In this role, you will be the first point of contact for our patients and visitors, ensuring a welcoming and efficient experience. We offer a competitive salary, comprehensive benefits package, and a collaborative work culture. This is an immediate hire opportunity for someone ready to make an impact from day one.
Responsibilities
- Greet and Welcome Guests: Provide a warm, professional welcome to all visitors, patients, and vendors, directing them appropriately.
- Front Desk Management: Answer, screen, and route incoming calls with a focus on customer satisfaction and professionalism.
- Appointment Scheduling: Manage the front desk calendar, scheduling appointments and sending reminders to patients.
- Administrative Support: Handle mail, packages, and distribute correspondence efficiently to staff members.
- Data Entry: Maintain accurate records of visitor logs and patient information in our internal systems.
- Office Organization: Ensure the reception area is tidy, organized, and fully stocked with necessary supplies.
- Issue Resolution: Address general inquiries and resolve minor issues promptly to ensure smooth operations.
Qualifications
- Experience: Minimum of 1-2 years of professional receptionist or front desk experience preferred.
- Education: High school diploma or GED required.
- Communication: Excellent verbal and written communication skills with a friendly demeanor.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Organization: Strong multitasking abilities and exceptional attention to detail.
- Reliability: Punctual and dependable with a professional appearance.
- Interpersonal: Ability to interact effectively with individuals from diverse backgrounds.