Job Description
Join our dynamic medical team as an immediate-hire Receptionist! We're seeking a polished professional to manage our front desk operations with exceptional customer service. This full-time role offers competitive pay, benefits, and career growth in a fast-paced healthcare environment. Perfect for candidates ready to start immediately and make a lasting impact.
Responsibilities
- Manage high-volume front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone system with professional etiquette and route inquiries appropriately
- Process patient registrations, insurance verification, and medical records management
- Coordinate office communications and maintain organized filing systems
- Assist with patient billing inquiries and collections support
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years front desk/reception experience in healthcare setting
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Exceptional communication skills with ability to de-escalate situations
- Strong organizational skills and attention to detail
- Bilingual (English/Spanish) required for diverse patient population
- Ability to multitask in high-pressure environment