Job Description
Join our award-winning healthcare team as a Night Shift Receptionist with unmatched schedule flexibility! Urban Healthcare Partners offers a dynamic work environment where your administrative expertise directly impacts patient experiences. This role provides the perfect balance for students, parents, or professionals seeking non-traditional hours while advancing their careers in Boston's thriving healthcare sector.
Enjoy competitive compensation, comprehensive benefits including tuition reimbursement, and a supportive culture that values work-life integration. Our state-of-the-art facility in downtown Boston features modern amenities and a collaborative team environment.
Responsibilities
- Manage multi-line phone system and patient communications during evening hours
- Coordinate patient check-ins and appointment scheduling using Epic EHR system
- Process insurance verifications and maintain HIPAA-compliant records
- Oversee facility security protocols and visitor management
- Collaborate with clinical teams to ensure seamless patient flow
- Assist with administrative tasks including billing documentation
- Maintain inventory of office supplies and patient materials
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year receptionist or administrative experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to cover variable shifts including weekends
- Bilingual English/Spanish proficiency highly desirable