Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with flexible scheduling options! This role offers the perfect blend of professional growth and work-life balance, serving as the first point of contact for patients and visitors during critical overnight hours. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your contributions directly impact patient experiences.
Why You'll Love This Role:
- Competitive hourly pay with shift differential
- Flexible scheduling (evenings/weekends available)
- Comprehensive benefits package including health insurance
- Opportunities for advancement within the healthcare sector
- Modern, state-of-the-art facility with cutting-edge technology
Responsibilities
- Manage front desk operations during night shifts, including patient check-in/out and appointment scheduling
- Handle multi-line phone system with professionalism and efficiency
- Coordinate with clinical staff for urgent patient needs and emergency protocols
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Process insurance verification and collect co-pays accurately
- Prepare daily reports and ensure HIPAA compliance at all times
- Manage office inventory and supply ordering
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year experience in customer service or healthcare reception
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently during overnight hours with minimal supervision
- CPR certification or willingness to obtain upon hire
- Strong attention to detail with multi-tasking capabilities
- Flexibility to work weekends and holidays as needed