Job Description
Start Your Career in Charlotte, NC with Us!
Are you looking for a dynamic role where you can showcase your organizational skills and friendly personality? Apex Professional Solutions is seeking a motivated Receptionist to join our growing team. We offer a flexible schedule and a supportive environment perfect for entry-level professionals looking to build a long-term career in administrative support.
In this role, you will be the face of our company, ensuring that every visitor feels welcomed and every call is handled with care. We provide comprehensive training to help you excel in this position.
Responsibilities
- Front Desk Management: Greet and welcome visitors, clients, and vendors with a professional and warm demeanor.
- Communication Hub: Answer incoming calls, screen them appropriately, and transfer to the correct departments or take detailed messages.
- Administrative Assistance: Handle incoming and outgoing mail, manage the courier service, and perform basic data entry tasks.
- Scheduling Coordination: Assist in managing the appointment calendar and scheduling meetings for team members.
- Customer Relations: Provide exceptional customer service by addressing inquiries and directing guests to the appropriate personnel.
- Office Maintenance: Maintain the cleanliness and organization of the reception area and common workspaces.
- Record Keeping: Maintain accurate logs of visitors and update contact databases as needed.
Qualifications
- Education: High school diploma or GED is required.
- Experience: Previous experience in a receptionist or administrative role is preferred but not mandatory for the right candidate.
- Skills: Strong verbal communication skills and a professional telephone manner.
- Technical Proficiency: Basic computer literacy and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Interpersonal: A friendly, approachable personality with a focus on teamwork.
- Reliability: Ability to arrive on time and maintain a consistent attendance record.
- Flexibility: Willingness to adapt to a flexible schedule as required by business needs.