Job Description
Welcome to Apex Professional Solutions. We are seeking a highly organized and personable Receptionist & Data Entry Specialist to join our growing team in Philadelphia, Pennsylvania. This is a fantastic opportunity for a multitasker who thrives in a fast-paced environment and possesses exceptional attention to detail.
In this dual-role position, you will serve as the first point of contact for our clients and internal teams while ensuring our digital records are accurate and up-to-date. We value reliability, professionalism, and the ability to work independently. If you are looking for a stable career with a dynamic company, we want to hear from you.
Responsibilities
- Front Desk Management: Greet visitors warmly, manage the reception area, and answer incoming calls with a professional demeanor.
- Data Entry Operations: Input and update customer and employee data into our CRM systems with 99% accuracy.
- Communication: Route inquiries, take detailed messages, and coordinate meeting schedules.
- Record Keeping: Organize physical and digital files, manage correspondence, and maintain office supplies inventory.
- Administrative Support: Assist with basic bookkeeping tasks, process invoices, and prepare reports as needed.
- Customer Service: Resolve inquiries promptly and ensure a positive experience for all visitors and callers.
Qualifications
- Education: High school diploma or GED required; Associate degree in Business Administration is a plus.
- Experience: Minimum of 1-2 years of experience as a Receptionist or Administrative Assistant.
- Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and data management software.
- Typing: Demonstrated typing speed of 45+ WPM with high accuracy.
- Communication: Excellent verbal and written communication skills, with a polite and professional phone voice.
- Organization: Strong ability to prioritize tasks and manage time effectively in a busy office setting.
- Reliability: Must be available for full-time, weekday shifts.