Job Description
Join our dynamic team at Louisville Business Solutions as a Receptionist / Data Entry Specialist! We're seeking a professional, tech-savvy individual to serve as the first point of contact for clients and manage critical data operations. This hybrid role combines exceptional customer service with precise administrative support in a fast-paced corporate environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in Louisville's thriving business district.
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Greet visitors, schedule appointments, and maintain reception area appearance
- Enter, update, and verify data in CRM and database systems with 99% accuracy
- Process incoming/outgoing mail and shipments; manage office inventory
- Assist with administrative tasks including document preparation and filing
- Collaborate with team members on project support and event coordination
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years experience in reception or administrative role
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Proven data entry skills with 50+ WPM typing accuracy
- Exceptional communication and customer service abilities
- Ability to multitask in high-pressure environments
- Basic knowledge of office equipment (copiers, scanners, phone systems)