Job Description
Welcome to Apex Administrative Solutions, where efficiency meets elegance. We are currently seeking a highly organized and personable Receptionist & Data Entry Clerk to join our dynamic team in Philadelphia. In this pivotal role, you will serve as the first point of contact for our clients and partners, ensuring a welcoming atmosphere while maintaining our digital records with precision.
As a hybrid administrative professional, you will manage the front desk operations and ensure our database is up-to-date. We pride ourselves on a culture of growth and excellence, offering a competitive compensation package and a supportive work environment.
Responsibilities
- Front Desk Management: Greet visitors warmly, manage the reception area, and direct inquiries to the appropriate departments with professionalism.
- Phone & Communication: Answer multi-line phone systems, screen calls, and take accurate messages or transfer to staff members.
- Accurate Data Entry: Input and update client information, invoices, and daily logs into our internal database with a focus on 99.9% accuracy.
- Document Management: Organize physical and digital files, scan documents, and ensure proper archiving systems are maintained.
- Office Administration: Manage incoming and outgoing mail, handle courier services, and maintain office supply inventory.
- Schedule Coordination: Assist with calendar management, scheduling meetings, and coordinating travel arrangements when needed.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration is a plus.
- Experience: Minimum of 2 years of experience in a receptionist or administrative role with proven data entry skills.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.
- Typing Speed: Demonstrated ability to type accurately at a minimum of 45 WPM.
- Soft Skills: Exceptional interpersonal communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.