Job Description
Join our award-winning healthcare team as the first point of contact for patients at Desert View Medical Center! We're seeking a polished Receptionist to deliver exceptional customer service in our fast-paced outpatient facility. This role offers competitive pay, comprehensive benefits, and opportunities for career growth within a supportive environment.
As the face of our practice, you'll create memorable patient experiences while managing administrative workflows with precision. Our ideal candidate thrives in multitasking scenarios and embodies professionalism and warmth. If you're passionate about healthcare excellence and want to make a tangible impact in our community, apply today!
Responsibilities
- Manage patient check-in/out processes using Epic EMR system
- Handle multi-line phone system with average 50+ calls daily
- Schedule appointments and coordinate with 15+ specialists
- Process insurance verifications and collect co-pays
- Maintain HIPAA-compliant patient records
- Coordinate front-desk supply inventory
- Assist with patient flow during peak hours
Qualifications
- Minimum 2 years receptionist/front desk experience
- Proficiency with Microsoft Office Suite
- EMR/EHR system familiarity preferred
- Exceptional written and verbal communication
- Strong attention to detail with data entry
- Calm demeanor under pressure
- Basic medical terminology knowledge
- Valid Arizona driver's license